Case studies

Target Operating Model (TOM)

Target Operating Model transformation at a large ScaleUp

Workflow efficiency

Improving work visibility and throughput at a large bank department

Ways of working

Assessing and improving a car finance company’s ways of working

Outputs to Outcomes

Shifting from a focus on outputs to outcomes in a large bank department

Scaled Agile

Improving a very large Scaled Agile implementation at a UK bank

Efficiency metrics

Creating a metrics guide for thousands of people in a leading UK bank

Focus on users

Modelling user groups to improve their experience at a large ScaleUp

Strategic alignment

Using a strategy canvas to structure the direction of a very large project

Organisational restructuring

Restructuring process for a consultancy

Product strategy process

Introducing a new product strategy layer into an organisation

Digital transformation programme

A user-centric programme delivery working with a design agency